women buy air india ticket rs 4.5 lakh get broken seat poor service video goes viral

A woman bought a ticket worth Rs 4.5 lakh to travel by plane but instead had to travel on a broken seat. The woman shared her travel experience on Instagram and the video went viral. Actually, a woman named Shreyati had bought a ticket worth Rs 4.5 lakh for a flight from Delhi to Toronto. But the woman did not get the facilities accordingly. She was going to Toronto in an Air India flight with her husband and two children. The woman also tagged Air India in the post regarding the poor facilities.

Sharing her story on Instagram, Shreyati said that she spent lakhs of rupees on tickets but did not get any facilities. In the viral video, it can be seen that the user has shown the entertainment system and told that it is not working properly. The overhead light is also not working, due to which she has to help her children with the torch of her phone. The condition of the seats is said to be very bad, the woman also says that the handles were broken but she could not take a photo of them. Wires were also protruding from them.

According to the user, traveling amidst such chaos was not safe at all. After sharing the video on Instagram, it quickly went viral. This video has received approximately 30 lakh views. At the same time, the user also informed about his inconvenience while tagging Air India. The user wrote that the price of tickets is already so high. On top of that, instead of providing a comfortable journey to the passengers, they are being made to suffer such inconvenience. That too, when parents are traveling with their children.

On this video of the woman, other users have also shared their experiences who faced similar problems during flights. One user wrote that he has stopped buying Air India tickets since 2018. Its services are very bad. At the same time, another user wrote that Air India should think about this. However, the video is becoming quite viral on Instagram. Hundreds of comments are coming on this.